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Volume 07 Issue 05 May 2024

The Role of CPV as a Mediation of Factors That Influence Repurchase Intention in Outdoor Products
1Desi Tri Nilasari, 2Tri Kartika Pertiwi, 3Hesty Prima Rini
1,2,3Management Study Program, Faculty of Economics and Business, East Java "Veteran" National Development University
DOI : https://doi.org/10.47191/ijmra/v7-i05-48

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ABSTRACT:

Consumers have an interest in repurchasing a product due to several factors, namely brand image, quality, price and the balance between the benefits obtained and the sacrifices made (Customer Perceived Value). This research aims to test the influence of brand image, quality, and price on repurchase interest in Merapi Mountain outdoor products, and to test the influence of brand image, quality, and price on repurchase intention with customer perceived value (CPV) as an intervening variable for outdoor products Merapi Mountain. The variable measurement scale used is a Likert scale with a score rating (1-5) and a sample of 122. Data processing in this research uses smartPLS (Partial Least Square) software with outer model and inner model measurement models. The results of this research show that brand image and quality have a positive and significant effect on repurchase intention. Price has an insignificant positive effect on repurchase interest. Brand image, quality, and price have a positive influence on repurchase intention with CPV as an intervening variable.

KEYWORDS:

Customer perceived value, Brand Image, Quality, Price, Repurchase Intention.

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Volume 07 Issue 05 May 2024

There is an Open Access article, distributed under the term of the Creative Commons Attribution – Non Commercial 4.0 International (CC BY-NC 4.0) (https://creativecommons.org/licenses/by-nc/4.0/), which permits remixing, adapting and building upon the work for non-commercial use, provided the original work is properly cited.


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