• editor@ijmra.in
  • ISSN[Online] : 2643-9875  ||  ISSN[Print] : 2643-9840

VOLUME 06 ISSUE 04 APRIL 2023

The Influences of Social Media Marketing, E-Wom, and Information Quality on Purchasing Decisions through Trust as The Mediation
1Zakiya Zanjabila,2Sumarjo,3Danang Yudhiantoro,3Ign Agus Suryono,4Abiyyu Amajida
1,2,4Department of Sport Science, Yogyakarta State University, DI Yogyakarta, Indonesia
3Universitas Pembangunan Nasional "Veteran" Yogyakarta Jl. Padjajaran, Sleman, Yogyakarta, Indonesia
DOI : https://doi.org/10.47191/ijmra/v6-i4-39

Google Scholar Download Pdf
ABSTRACT:

Purchasing decision is a selection of behavioural alternatives from two or more alternatives. Companies need to know and understand what factors can influence purchasing decisions. This research was conducted in the city of Yogyakarta, involving 140 respondents as samples who were selected using purposive sampling. The data were collected using an instrument in the form of a questionnaire and analysed using the path analysis and Sobel test. Based on the analysis results, it was found that social media marketing, E-WOM, information quality, and trust provide a positive and significant impact on purchasing decisions. In detail, social media marketing indirectly affects purchasing decisions through trust, E-WOM has a positive and significant effect on purchasing decisions if mediated by brand trust, and the quality of information indirectly affects purchasing decisions through consumer trust in Happy Bee Restaurant.

KEYWORDS:

purchasing decisions, social media marketing, e-wom, information quality, trust

REFERENCES

1) Asti, E. G., & Ayuningtyas, E. A. (2020). PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN KONSUMEN (EFFECT OF SERVICE QUALITY, PRODUCT QUALITY AND PRICE ON CONSUMER SATISFACTION). EKOMABIS: Jurnal Ekonomi Manajemen Bisnis, 01(01), 1–14.

2) B. S, D. G., Natanael, F., Enrico, I. J., Maliki, L., & Valentino, T. (2021). DIGITAL MARKETING CALENDER UNTUK

3) BISNIS KULINER : PENDAMPINGAN SOCIAL MEDIA INSTAGRAM @IniDapurMakwaw UNTUK KEBERLANGSUNGAN DI ERA NEW NORMAL. Jurnal AKAL : Abdimas Dan Kearifan Lokal, 2(1), 38–61. https://doi.org/10.25105/akal.v2i1.9037

4) Gumilar, G. (2015). PEMANFAATAN INSTAGRAM SEBAGAI SARANA PROMOSI OLEH PENGELOLA INDUSTRI KREATIF FASHION DI KOTA BANDUNG. Jurnal Ilmu Politik Dan Komunikasi, V(2), 77–84.

5) Hanaysha, J. R. (2022). Impact of social media marketing features on consumer’s purchase decision in the fastfood industry: Brand trust as a mediator. International Journal of Information Management Data Insights, 2(2), 100102. https://doi.org/10.1016/j.jjimei.2022.100102

6) Hidayah, I. N., Rohmah, N. F., & Saifuddin, M. (2021). EFFECTIVENESS OF DIGITAL PLATFORMS AS FOOD AND BEVERAGE MARKETING MEDIA DURING THE COVID-19 PANDEMIC. Airlangga Journal of Innovation Management, 2(2), 122–130.

7) Iswara, D. (2016). PENGARUH KEPERCAYAAN, KEMUDAHAN, KUALITAS INFORMASI, DAN PERSEPSI RISIKO TERHADAP KEPUTUSAN PEMBELIAN (STUDI KASUS PADA PENGGUNA MEDIA SOSIAL INSTAGRAM DI KOTA YOGYAKARTA). Universitas Negeri Yogyakarta.

8) Lenaini, I. (2021). Teknik Pengambilan Sampel Purposive Dan Snowball Sampling. Jurnal Kajian, Penelitian & Pengembangan Pendidikan Sejarah, 6(1), 33–39. p-ISSN 2549-7332 %7C e-ISSN 2614-1167%0D

9) Mulyansyah, G. T., & Sulistyowati, R. (2020). Pengaruh Digital Marketing Berbasis Sosial Media terhadap Keputusan Pembelian Kuliner di Kawasan G-Walk Surabaya. Pendidikan Tata Niaga, 9(1), 1097–1103. https://jurnalmahasiswa.unesa.ac.id/index.php/jptn/article/view/36056

10) Nofiani, P. W., & Mursid, M. C. (2021). Pentingnya Perilaku Organisasi Dan Strategi Pemasaran Dalam Menghadapi Persaingan Bisnis di Era Digital. Jurnal Logistik Bisnis, 11(2), 71–77. https://ejurnal.poltekpos.ac.id/index.php/logistik/article/view/1563

11) Rochmatin Lailatis Sholawati, & Tiarawati, M. (2022). Pengaruh Social Media Marketing Dan Brand Awareness Terhadap Niat Beli Produk Di Restoran Fast Food. Ilmu Manajement, 10(4), 1098–1108.

12) Sa’ait, N., Kanyan, A., & Nazrin, M. F. (2016). The Effect of E-WOM on Customer Purchase Intention. International Academic Research Journal of Social Science, 2(1), 73–80.

13) Saputra, G. W., & Ardani, I. G. A. K. S. (2020). PENGARUH DIGITAL MARKETING, WORD OF MOUTH, DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN. E-Jurnal Manajemen, 9(7), 2596–2620.

14) Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif dan R&D. ALFABETA.

15) Suripto, T. (2019). Kajian Literatur Efektifitas Pemasaran Produk Dengan Menggunakan Sistim Online Marketing di Era Disruption. JESI (Jurnal Ekonomi Syariah Indonesia), 8(2), 120. https://doi.org/10.21927/jesi.2018.8(2).120-128

16) Utama, I. D. (2019). Analisis Strategi Pemasaran Usaha Mikro Kecil dan Menengah (UMKM) pada Era Digital di Kota Medan. EQUILIBRIUM, 7(1), 1–10. https://doi.org/10.47467/visa.v1i2.834

17) Yasmin, A., Tasneem, S., & Fatema, K. (2015). Effectiveness of Digital Marketing in the Challenging Age: An Empirical Study. The International Journal of Management Science and Business Administration, 1(5), 69–80. https://doi.org/10.18775/ijmsba.1849-5664-5419.2014.15.1006

VOLUME 06 ISSUE 04 APRIL 2023

There is an Open Access article, distributed under the term of the Creative Commons Attribution – Non Commercial 4.0 International (CC BY-NC 4.0) (https://creativecommons.org/licenses/by-nc/4.0/), which permits remixing, adapting and building upon the work for non-commercial use, provided the original work is properly cited.


Our Services and Policies

Authors should prepare their manuscripts according to the instructions given in the authors' guidelines. Manuscripts which do not conform to the format and style of the Journal may be returned to the authors for revision or rejected.

The Journal reserves the right to make any further formal changes and language corrections necessary in a manuscript accepted for publication so that it conforms to the formatting requirements of the Journal.

International Journal of Multidisciplinary Research and Analysis will publish 12 monthly online issues per year,IJMRA publishes articles as soon as the final copy-edited version is approved. IJMRA publishes articles and review papers of all subjects area.

Open access is a mechanism by which research outputs are distributed online, Hybrid open access journals, contain a mixture of open access articles and closed access articles.

International Journal of Multidisciplinary Research and Analysis initiate a call for research paper for Volume 07 Issue 05 (May 2024).

PUBLICATION DATES:
1) Last Date of Submission : 26 May 2024 .
2) Article published within a week.
3) Submit Article : editor@ijmra.in or Online

Why with us

International Journal of Multidisciplinary Research and Analysis is better then other journals because:-
1 : IJMRA only accepts original and high quality research and technical papers.
2 : Paper will publish immediately in current issue after registration.
3 : Authors can download their full papers at any time with digital certificate.

The Editors reserve the right to reject papers without sending them out for review.

Authors should prepare their manuscripts according to the instructions given in the authors' guidelines. Manuscripts which do not conform to the format and style of the Journal may be returned to the authors for revision or rejected. The Journal reserves the right to make any further formal changes and language corrections necessary in a manuscript accepted for publication so that it conforms to the formatting requirements of the Journal.

Indexed In
Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar