1Lohana Juariyah, 2Dimas Syah Putra, 3Syihabudhin
1,3Management Department, Universitas Negeri Malang, Indonesia
2PT. Cahaya Baja Indonesia, Jakarta, Indonesia
DOI : https://doi.org/10.47191/ijmra/v6-i12-28Google Scholar Download Pdf
ABSTRACT:
Introduction/Main Objectives: The purpose of this study was to analyze the employe performance conditions of PT. Garuda Indonesia (Persero) Tbk after the Covid-19 pandemic
Background Problems: Performance is one of the important variables for the company, including Garuda Indonesia. As an air transportation service company with excellent service, Garuda Indonesia must always maintain the company's performance through its employees in order to achieve the company's vision and mission, especially after the Covid-19 pandemic which suppresses the business conditions of airline companies.
Novelty: Employee performance evaluation so far using general instrument of evaluation rather than individual (personal evaluation). Therefore, this research try to analyse employee performance through individual work performance questioner develop by Koopman.
Research Methods: This research is descriptive quantitative research by using the IWPQ (Individual Work Performance Questioner) performance assessment instrument found by Koopman which consists of three assessment indicators: Task Performance, Contextual Performance, and Counterproductive Behavior. Researchers’ analyzed then report the condition of each indicator of Garuda Indonesia’s employee performance
Finding/Results:The results of the study show that the performance of Garuda Indonesia employees is very good even though the employees are in a condition after the Covid-19 pandemic
Conclusion: It means that Garuda Indonesia still has employee capital at play, so it is expected to be able to survive and recover in the current new normal era eventhough Garuda Indonesia is still in crisis condition.
Individual Work Performance Questioner, Employee Performance, Post Pandemic, Garuda Indonesia.
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2) Direktorat Jendral Perhubungan Udara, http://hubud.dephub.go.id. Pertumbuhan jumlah pengguna jasa transportasi udara di Indonesia dari tahun 2015-2018.
3) Investasi.kontan.co.id. Bisnis Terguncang, 1691 Karyawan Garuda Indonesia (GIAA) Pensiun Dini. https://investasi.kontan.co.id/news/bisnis-terguncang-1691-karyawan-garuda-indonesia-giaa-pensiun-dini, diakses Jumat 20 Agustus 2023
4) Kompas.com. Hampir Bangkrut, Serikat Karyawan Garuda Surati Jokowi. https://money.kompas.com/read/2021/07/15/092342426/hampir-bangkrut-serikat-karyawan-garuda-surati-jokowi?page=all, diakses 15 Juli 2023
5) Koopmans, L. et al. (2012) ‘Development of an individual work performance questionnaire’, International Journal of Productivity and Performance Management, 62(1), pp. 6–28. doi: 10.1108/17410401311285273.
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8) PT Garuda Indonesia (Persero) Tbk (2018) ‘Annual Report 2018 - One Family Nation Garuda Indonesia’, pp. 1–633. Available at: www.garuda-indonesia.com.
9) PT Garuda Indonesia (Persero) Tbk (2019) ‘Standing Strong into the Future (Laporan Tahunan 2019 Annual Report)’, pp. 1–740. Available at: https://www.garuda-indonesia.com/content/dam/garuda/files/pdf/investor-relations/report/AR2019.pdf.
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Volume 06 Issue 12 December 2023
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