1Uli Rohana Siregar, 2Andi Hermawan
1Sekolah Tinggi Inteljen Negara (STIN), Indonesia
2Institut Agama Islam Depok (IAID) Al – Karimiyah, Indonesia
DOI : https://doi.org/10.47191/ijmra/v6-i11-38Google Scholar Download Pdf
ABSTRACT:
A situation where an individual experiences pressure or tension in their work environment which results in the individual responding negatively and feeling burdened in completing their obligations is called Job Stress. Work stress is an unpleasant condition faced by teachers in carrying out the tasks assigned by the institution. Educational institutions have their standards according to the objects of work carried out. Work standards can be set based on main tasks, functions, and responsibilities to obtain optimal results in assessing performance, but if an employee is assigned tasks that do not comply with the standards set, he will experience work stress. This research aims to find strategies and ways to reduce work stress in vocational school teachers by researching the influence of interpersonal communication adversity intelligence variables, task interdependence, and service quality. This research uses the path analysis method to determine the influence between the variables studied and the SITOREM method for indicator analysis to obtain optimal solutions to reduce work stress in vocational school teachers.
KEYWORDS:Job Stress, Adversity Intelligence, Interpersonal Communication, Task Interdependence, Service Quality, SITOREM Analysis
REFERENCES1) Aaron J. Elkin. (2015)."Organizational Citizenship Behavior and School Librarians" School of Library and Information Studies Texas Women’s University, USA Vol 21.No 2.
2) Angelo Knicki, Brian K. Williams; Management: A. Practical Introduction Third Edition (New York: McGraw-Hill, 2008) p.359
3) Antonius. (2020). Beban kerja dan stres kerja. Pasuruan: CV. Penerbit Kiara Media.
4) Asih, G. Y., Hardani, W., & Dewi, R. (2018). Stress kerja. Semarang: Semarang University Press.
5) Atika Modassir, Tripti Singh, (2008). Relationship of Emotional Intelligence with Transformational Leadership and Organizational Citizenship Behavior, International Journal of Leadership Studies, Vol. 4 Iss. 1, 2008, pp. 3-21 ©2008 School of Global Leadership & Entrepreneurship, Regent University, ISSN 1554-3145, www.regent.edu/ijls
6) Bauer, Talya and Erdogan, Berrin. (2012). An Introduction to Organizational Behavior. Unnamed Publisher, Inc
7) Bolino, M.C., Turnley, W.H., dan Bloodgood, J.M. ( 2002). Citizenship Behavior and the Creation of Social Capital in Organization. Academy of Management Journal, Vol. 7, No. 4, 2002 pp. 502 – 522
8) Buchanan, D. A., & Huczynski, A. A. (2019). Organizational behavior. Pearson UK.
9) Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2019). Organizational Behaviour Improving Performance and Commitment (6th ed.).
10) Devito, J.A (2009). Interpersonal Communication Book, New York, Pearson Educational, Inc
11) Duane Schultz and Sydney Ellen Schultz, (2006). Psychology and Work Today”, (New Jersey: Pearson Education, 2006), h.237.
12) E. Kusumadmo. (2013). Manajemen Strategik - Pengetahuan. Yogyakarta, Indonesia: Cahaya Atma.
13) Fred Luthans, (2011). OrganizationIal Behavior”, twelfth edition (New York: McGraw-Hill international Editon, 2011) hh. 252-253.
14) Ganyang, M. T. (2018). Manajemen sumber daya manusia konsep dan realita (15th ed.). Bogor: In Media.
15) Ganyang, Machmed Tun. (2018). Manajemen Sumber Daya Manusia (Konsep dan Realita). Bogor: IN MEDIA
16) Gibson, J. L., Donnelly Jr, J. H., Ivancevich, J. M., & Konopaske, R. (2012). Organizational Behavior, Structure, and Processes (14th ed.). New York: McGraw-Hill.
17) Gomes, F. C. (2001). Manajemen Sumber Daya Manusia. Yogyakarta: Andi Offset.
18) Green, A. (2006). Models of Lifelong Learning and the ‘knowledge society.’ Compare, 36(3), 307–325.
19) Hardhienata, S. (2017). The development of scientific identification theory to conduct operation research in education management. IOP Conference Series: Materials Science and Engineering, 166(1), 012007.
20) Hellriegel dan Slocum. (2011). Organizational Behavior 13th edition. South-Western Cengage Learning: USA.
21) Hilmi Aulawi, Rajesri Govindaraju, Kadarsah Suryadi, & Iman Sudirman. (2009). “Hubungan Knowledge sharing Behavior Dan Individual Innovation Capability”. Jurnal Teknik Industri, 11(2), pp.174–187.
22) Husein Umar. (2013). Metode Penelitian untuk Skripsi dan Tesis. Jakarta: Rajawali
23) J.A. C0lquitt, J.A Lepine, M.J. Wesson, (2011). Organizational Behavior‖. New York: McGraw Hill, 2011, pp. 294-296
24) James L. Gibson, et.al, (2012). Organizations: Behavior, Structure, Processes (New York: The McGraw-Hill Companies, Inc., 2012), h. 107
25) Jennifer M. George, Gareth R. Jones, (2002). Understanding and Managing Organizational Behavior" (New Jersey: Prentice Hall, 2002), h. 95
26) Jerald Greenberg, (2003). Managing Behavior Organizations, (New Jersey: Pearson Education, 2003), h.36.
27) John M. Ivancevich, Robert Konopaske and Michael T. Matteson, (2008). Organization Behavior and Management, Eight Editon (New York: McGraw-Hill, 2008), h. 361
28) John R. Schermerhorn, et. al., (2011). “Organizational Behavior”, Edition (New York: John Wiley & Sons, Inc, 2011), h. 406.
29) Joseph, O. O., & Kibera, F. (2019). Organizational culture and performance: Evidence from microfinance institutions in Kenya. SAGE open, 9(1), 2158244019835934.
30) Kamile Demir.(2015). “Teachers’Organizational Citizenship Behaviors and Organizational Identification in Public and Private Preschool.” Departement of Primary education Mehmet Akif Ersoy University, Burdur Turkey. Procedia-Social and Behavioral Sciences 174 pp.1176-1182
31) Kinicki, A., & Fugate, M. (2016). Organizational behavior: a practical, problem-solving approach. In McGraw-Hill Education (First into). McGraw-Hill Education Singapore. https://doi.org/LK - https://worldcat.org/title/930003718
32) Kreitner, R., & Kinicki, A. (2010). Organizational Behavior. New York: McGraw Hill.
33) Leung, Chan, & Lee, Lee, T. Y., Leung, H. K., & Chan, K. C. 2013. “Improving quality management on the basis of ISO 9000”. The TQM Magazine, 11(2)
34) Mahembe, B., & Engelbrecht, A.S. (2014). “The relationship between servant leadership, organisational citizenship behaviour and team effectiveness.” Journal of Industrial Psychology/SA Tydskrif vir Bedryfsielkunde, 40(1), Art. 1107, 10 pages. http://dx.doi.org/10.4102/ sajip.v40i1.1107
35) Mangkunegara, A.A. Prabu. (2017). Manajemen sumber daya manusia perusahaan. Bandung: PT. Remaja Rosdakarya.
36) Marquardt, Michael J.. (2002). Building the Learning Organization: Mastering the 5 Elements for Corporate Learning. Palo Alto, CA: Davies- Black Publishing, Inc.
37) Murray, E. Jennex. (2008). Knowledge Management: Concepts, Methodologies, Tools, and Applications. New York: Information Science Reference.
38) Neil Anderson Deniz S. Ones Handan Kepir Sinangil Chockalingam Viswesvaran, (2001). Handbook of Industrial, Work And Organizational Psychology, Volume 2 (Sage production, 2001), h. 193
39) Pangma, R., Tayraukham, S., & Nuangchalerm, P. (2009). Causal Factors Influencing Adversity Quotient of Twelfth Grade and Third-Year Vocational Students. Journal of Social Sciences, 5(4), 466–470.
40) Pinatih, I Gusti B.A., Gorda, E.S. (2017). Gaya kepemimpinan, beban kerja, stres kerja, teknologi informasi, dan kinerja karyawan. Jurnal Ilmiah Manajemen & Bisnis, 2(2).
41) Qoyyimah, M., Abrianto, T.H., Chamidah, S. (2019). Pengaruh Beban Kerja, Stres Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Bagian Produksi PT. INKA Multi Solusi Madiun. Jurnal Bisnis Vol. 2, No. 1 (2019): June, pp. 11-20. ISSN 2614-5502 / e-ISSN 2614-72462.
42) Richard L Daft, (2008). Management, Eight Edition, (Printed in the United States of America,2008),h.563
43) Richard M. Ryckman, (2008). Theories of Personality (USA: Thomson Higher Education, 2008), h. 4
44) Robbins, S. P., & Judge, T. (2018). Essentials of organizational behavior. Pearson.
45) Robbins, Stephen A. dan Timothy A. Judge. (2018). Essentials of Organizational Behavior. Essex: Pearson Education Limited.
46) Roosseno. (2008). Jembatan dan Menjembatani (W. Wangsadinata & G. Suprayitno, Eds.). Jakarta: Yayasan Obor Indonesia.
47) Santos, M. C. J. (2012). Assessing the Effectiveness of the Adapted Adversity Quotient Program in a Special Education School. Journal of Arts, Science & Commerce, 3(4), 13–23.
48) Schein, E. H. (2017). Organizational culture and leadership. Hoboken: Wiley.
49) Schermerhorn, J. R. (2013). Management (12th ed.). New Jersey: John Wiley & Sons, Inc.
50) Schermerhorn, J. R., Hunt, J. G., & Osborn, R. N. (2016). Organizational Behavior. In Jurnal Penelitian Pendidikan Guru Sekolah Dasar (7th ed., Vol. 6, Issue August). John Wiley & Sons.
51) Shivaranjani. (2014). Adversity Quotient: One Stop Solution to Combat Attribution Rate of Women in Indian IT Sector. Journal of Business and Administration Research Review, 1(5), 181–189.
52) Siagian, S.P. (2019). Manajemen sumber daya manusia. Jakarta: Bumi Aksara.
53) Sinambela, L. P. (2019). Manajemen Sumber Daya Manusia. Bandung: Bumi Aksara.
54) Stephen P. Robbins dan Timothy A. Judge, (2013). Organizational Behavior, 11th Edition (New Jersey: Pearson Education, Inc., 2013), h. 133.
55) Steven, H. J., & Prasetio, A. P. (2020). Pengaruh stres kerja dan kepuasan kerja terhadap kinerja karyawan. Jurnal Penelitian Ipteks, 5(1), 78–88.
56) Stoltz, G. P. (2007). Adversity Quotient: Mengubah Hambatan Menjadi Peluang (T. Hermaya, Ed.). Jakarta: Grasindo.
57) Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
58) Wenur, G., Sepang, J., Dotulong, L. (2018). The effect of conflict and work stress on employees' performance of PT. Bank Negara Indonesia (Persero) tbk cabang manado. Jurnal EMBA, 6(1).
59) Wexley, K. N., & Yukl, G. A. (2005). Perilaku organisasi dan psikologi personalia. Jakarta: Bina Aksara.
60) Wirya, e. (2020). Pengaruh stres kerja dan kepuasan kerja terhadap kinerja pegawai. 2(1), 50–60.
Volume 06 Issue 11 November 2023
There is an Open Access article, distributed under the term of the Creative Commons Attribution – Non Commercial 4.0 International (CC BY-NC 4.0) (https://creativecommons.org/licenses/by-nc/4.0/), which permits remixing, adapting and building upon the work for non-commercial use, provided the original work is properly cited.
Our Services and Policies
Authors should prepare their manuscripts according to the instructions given in the authors' guidelines. Manuscripts which do not conform to the format and style of the Journal may be returned to the authors for revision or rejected.
The Journal reserves the right to make any further formal changes and language corrections necessary in a manuscript accepted for publication so that it conforms to the formatting requirements of the Journal.
International Journal of Multidisciplinary Research and Analysis will publish 12 monthly online issues per year,IJMRA publishes articles as soon as the final copy-edited version is approved. IJMRA publishes articles and review papers of all subjects area.
Open access is a mechanism by which research outputs are distributed online, Hybrid open access journals, contain a mixture of open access articles and closed access articles.
International Journal of Multidisciplinary Research and Analysis initiate a call for research paper for Volume 07 Issue 12 (December 2024).
PUBLICATION DATES:
1) Last Date of Submission : 26 December 2024 .
2) Article published within a week.
3) Submit Article : editor@ijmra.in or Online
Why with us
1 : IJMRA only accepts original and high quality research and technical papers.
2 : Paper will publish immediately in current issue after registration.
3 : Authors can download their full papers at any time with digital certificate.
The Editors reserve the right to reject papers without sending them out for review.
Authors should prepare their manuscripts according to the instructions given in the authors' guidelines. Manuscripts which do not conform to the format and style of the Journal may be returned to the authors for revision or rejected. The Journal reserves the right to make any further formal changes and language corrections necessary in a manuscript accepted for publication so that it conforms to the formatting requirements of the Journal.