Josip Jambrač
Doctor and at the PhD School of Public Law and Public Administration of the Faculty of Law, University of Zagreb.
DOI : https://doi.org/10.47191/ijmra/v4-i12-08Google Scholar Download Pdf
ABSTRACT:
The article considers a possible public administration performance measurement regarding to political organization situation in Croatia. The first performance measurement problem comes from multilevel responsibility and co-production implementations. Second comes with emergence of multilevel products origin. Thirdly, state is very open and integrated in the EU and globalization influence. Therefore, it is crucially important to identify products and the evaluation indicators of the public administration, according with the public goals and social values. The article considers the performance measurement and management methodological at an organizational frame and it also considers the social values influence on a methodology and the role of the public administration in fulfilment of the public policy. Finally, effective organization possible could be built and improved by measuring effectiveness. The paper has tried to show the public service complexity work and the purpose, but first of all the importance public administration for achieving public goals.
Keywords
a performance measurement, an effectiveness, a public administration, social values and effective organization.
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VOLUME 04 ISSUE 12 December 2021
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