1Widya Anggaini, 2Harianto Respati, 3Boge Triatmanto
1,2,3Postgraduate Program, University of Merdeka Malang, Indonesia.
DOI : https://doi.org/10.47191/ijmra/v7-i09-25Google Scholar Download Pdf
ABSTRACT:
This study aims to analyze the influence of competence and training on job satisfaction and employee performance at Wonoayu Community Health Center, Sidoarjo Regency. The results show that employee competence does not have a significant effect on job satisfaction, while training has a substantial impact on job satisfaction. Additionally, job satisfaction plays an essential role in enhancing employee performance. Competence and training directly have a positive effect on employee performance and through the mediation of job satisfaction. Wonoayu Community Health Center is advised to regularly conduct relevant and periodic training, create a comfortable and supportive work environment, and provide recognition and rewards to outstanding employees to boost motivation and job satisfaction. Providing career development programs, mentoring, and coaching is also important to help employees develop their competencies. Wonoayu Community Health Center should strengthen communication and cooperation between units and hold regular team-building activities. Future researchers should expand the sample and research locations, use a mixed-method approach, and conduct longitudinal studies. Future research should include external and personal factors that affect employee performance and develop a more comprehensive conceptual model while testing new hypotheses to enrich academic literature.
KEYWORDS:Competence, Training, Employee Performance, Job Satisfaction, Health Center.
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Volume 07 Issue 09 September 2024
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