¹Ikrima Khaerun Nisa,²Nur Yuliasih,³Tutik Wuryandari,⁴Nur Rahmah Hidayati

^1,2,3,4Pharmacy Department, STIKes Muhammadiyah Tegal

Pharmacy Departments in hospitals are one of the biggest revenue contributors in hospitals. But on the other hand, pharmaceutical departments are also one of the biggest expenditure sources in hospitals, so it needs to be done well management. Then we need an analysis to identify wasteful activities. The method used is direct observation to observe the process of selection, planning, procurement, and received of medicines. Then conducted in-depth interviews with structural involved in the process of managing pharmaceutical supplies, see routine reports, Standard Operating Procedures (SOP), Policies, Guidelines for Hospital Pharmacy Services and Organization, and other supporting documents. Waste data analysis from interviews was conducted with current state mapping, root problem analysis with Root Cause Analysis and system improvement designs made in the form of Future State Mapping. In this study, it was found that waste occurred in the process of selection, planning and procurement, and received of medicines, including waste of waiting, waste of inventory, waste of human potential, waste of defect, waste of transportation, and waste of over processing. Proposed improvement in the selection, planning, procurement, and received process is the creation of an ITbased system and improvement of effective and efficient procedures to accommodate the work of managing pharmaceutical supplies, particularly in the selection, planning, procurement, and received process.

Management, pharmaceutical supplies, lean hospital, waste, procurement, .

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VOLUME 06 ISSUE 04 APRIL 2023

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