¹Dhedhy Purwantoro,²Ahmad Nasrulloh,³Afeb Chesa Arianto,⁴Amri Hartanto

^1,2,3,4Department of Sport Science, Yogyakarta State University, Yogyakarta Indonesia

Changes in communication technology, the development of education and people's income have increased consumer awareness to get good service. Personal trainer services that suit consumers' wishes are the main thing to attract consumers to use personal trainer services. The purpose of this research is to produce an android-based protrainer application to support personal trainer services. This research is a research and development research and development (R&D). The research data that have been collected are then processed and analyzed by qualitative and quantitative descriptive analysis. The product resulting from this research is an android-based protriner application that has been developed with the need to improve personal trainer services. Based on the validation process carried out by experts who have assessed the android-based protrainer application product to improve personal trainer services from the usability aspect, information aspect, and appearance aspect, it is very feasible. The validation of media experts that have been developed based on aspects of media usability, aspects of media information, and aspects of media appearance is very feasible. Based on the effectiveness test, which was measured by assessing consumer satisfaction factors from tangibles, reliability, responsiveness, assurance, empathy to personal trainer services, most of them were in the satisfied category.

protrainer applocation, service quality, personal trainer.

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Volume 05 Issue 08 August 2022

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