• editor@ijmra.in
  • ISSN[Online] : 2643-9875  ||  ISSN[Print] : 2643-9840

Volume 05 Issue 07 July 2022

Organizational Identification Moderates the Relationship Between the Job Satisfaction and Job Performance- Evidence in University Lecturers in Vietnam
1 Nguyen Nghi Thanh,2Nguyen Thi Quynh Trang,3Le Phuoc Quang
1,2,3Hanoi University of Home Affairs
DOI : https://doi.org/10.47191/ijmra/v5-i7-13

Google Scholar Download Pdf
ABSTRACT:

Although the number of universities in Vietnam has expanded significantly in recent decades, the quality gap in the country's higher education has recently received much attention. Much qualitative research determined why more and more university graduates are out of work and university lecturers move to other jobs, which are the causes affecting job satisfaction, and work efficiency. However, there is still a lack of quantitative research to examine this issue. This study adds to the findings of previous studies. It enriches the research literature by examining Organizational definition as a variable detailing the relationship between job satisfaction and job performance among Vietnamese university lecturers. We conducted a cross-sectional survey (n = 200). Multiple linear regression and moderator regression analysis tested the proposed hypotheses. Research results show a positive and significant relationship between organizational identity, job satisfaction, and job performance of Vietnamese university lecturers. In particular, organizational identity functions as a moderating variable of the relationship between job satisfaction and job performance.

KEYWORDS:

organizational identification, job satisfaction, work efficiency, university lecturer, Vietnam

REFERENCES

1) Albert, S., & Whetten, D. A. (1985). Organizational identity. Research in Organizational Behavior, 7, 263–295.

2) Amazt, Ismail & Idris, Abdul Rahman. (2011). Lecturers’ Satisfaction towards University Management & Decision-making Styles in some Malaysian Public Universities. Procedia - Social and Behavioral Sciences. 15. 3957-3970. 10.1016/j.sbspro.2011.04.400.

3) Ashforth, B. E. (2016). Distinguished scholar invited essay: exploring identity and identification in organizations: time for some course corrections. J. Leadersh. Organ. Stud. 23, 361-373. doi: 10.1177/1548051816667897.

4) Ashforth, B. E., Harrison, S. H., & Corley, K. G. (2008). Identification in organizations: An examination of four fundamental questions. Journal of Management, 34(3), 325–374.

5) Ashforth, B., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20–39.

6) Bang, N.N., Ha, N.M., & Huan, L.K. (2014). Determinants of full-time teachers' commitment duration at private high schools in Ho Chi Minh City. Journal of Science Ho Chi Minh City Open University, 5(38), 16-27.

7) Bérubé, Nicole & Donia, Magda & Gagné, Marylène & Houlfort, Nathalie & Koestner, Richard. (2007). Validation of the satisfaction with work scale. 28.

8) Beyth-Marom, Ruth & Harpaz, Gal & Avaid, Bar-Haim & Eti, Goder. (2006). Identification, Motivation, and Job Satisfaction among Tutors at the Open University of Israel. International Review of Research in Open and Distance Learning. 7. 10.19173/irrodl.v7i2.302.

9) Blader, Steven & Patil, Shefali & Packer, Dominic. (2017). Organizational identification and workplace behavior: More than meets the eye. Research in Organizational Behavior. 37. 10.1016/j.riob.2017.09.001.

10) Boyne, G.A. (2002). Concepts and indicators of local authority performance: An evaluation of the statutory framework in England and Wales. Public Money and Management, 22 (4), 17-24.

11) Brewer, G.A. & Selden, S.A. (2000). Why Elephants Gallop: Assessing and Predicting Organizational Performance in Federal Agencies. Journal of Public Administration Research and Theory, 10 (4), 685-711.

12) Brewer, G.A.. (2006). All measures of performance are subjective: More evidence on us federal agencies. 10.1017/CBO9780511488511.003.

13) Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19, 533-546.

14) Butler, A. (2001). Preservice Music Teachers’ Conceptions of Teaching Effectiveness, Microteaching Experiences, and Teaching Performance. Journal of Research in Music Education, 49(3), 258–272. https://doi.org/10.2307/3345711.

15) Campbell, J. W. (2015). Identification and performance management: An assessment of change-oriented behavior in public organizations. Public Personnel Management, 44(1), 46–69.

16) Cerny, B. A., & Kaiser, H. F. (1977). A study of a measure of sampling adequacy for factor-analytic correlation matrices. Multivariate Behavioral Research, 12(1), 43–47. https://doi.org/10.1207/s15327906mbr1201_3.

17) Cheney, G. (1982). Organizational identification as process and product: A field study. Unpublished master’s thesis, Purdue University.

18) ChurchilL, G. A, Ford, N. M., & Walker, O. C. (1974). Measuring the Job Satisfaction of Industrial Salesmen. Journal of Marketing Research, 11, 254-260 salesmen.

19) Conroy, S., Henle, C. A., Shore, L., and Stelman, S. (2017). Where there is light, there is dark: a review of the detrimental outcomes of high organizational identification. J. Organ. Behav. 38, 184-203. doi: 10.1002/ job.2164.

20) Dickson, J.W. 1982. Top managers' beliefs and rationales for employee participation. Human Relations, 35(3): 203-217.

21) Dutton, J. E., & Dukerich, J. M. (1991). Keeping an eye on the mirror: The role of image and identity in organizational adaptation. Academy of Management Journal, 34(3), 517–544.

22) Fenwick, L, Murlis, H. (1994). Managing Performance, BBC Training Videos. BBC Enterprises Ltd, London, Resource book.

23) Ferguson, D. (2000). NSTA teacher survey lists teachers’ dissatisfactions. Curriculum Advisor, 36(7), 18.

24) Galvin, B. M., Lange, D., and Ashforth, B. E. (2015). Narcissistic organizational identification: seeing oneself as central to the organization's identity. Acad. Manag. Rev, 40, 163-181. doi: 10.5465/amr.2013.0103.

25) Ghaffarian Asl, S., & Osam, N. (2021). A Study of Teacher Performance in English for Academic Purposes Course: Evaluating Efficiency. SAGE Open. https://doi.org/10.1177/21582440211050386.

26) Hall, D. T., Schneider, B., & Nygren, H. T. (1970). Personal factors in organizational identification. Administrative Science Quarterly, 15, 176-190.

27) Harry Tomlinson, (2005). Decision Making for School Leaders.

28) Homberg, Fabian & Vogel, Rick. (2016). Human resource management (HRM) and public service motivation (PSM): Where are we, and where do we go from here?. International Journal of Manpower, 37. 746-763. 10.1108/IJM-05-2016-0120.

29) Irshad M and Bashir S. (2020). The Dark Side of Organizational Identification: A Multi-Study Investigation of Negative Outcomes. Front. Psychol, 11, 572478. doi: 10.3389/fpsyg.2020.572478.

30) Johnes, Jill & Yu, Li. (2008). Measuring the research performance of Chinese higher education institutions using data envelopment analysis. China Economic Review, 19, 679-696. 10.1016/j.chieco.2008.08.004.

31) Jones, C., and Volpe, E. H. (2011). Organizational identification: extending our understanding of social identities through social networks. J. Organ. Behav, 32, 413-434. doi: 10.1002/job.694.

32) Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31–36. https://doi.org/10.1007/BF02291575.

33) Karimi, P. & Gitonga, A. K. (2017). Factors influencing the performance of teachers in managerial positions in public secondary schools in Meru County, Kenya. International Academic Journal of Information Sciences and Project Management, 2(1), 335-355.

34) Kim, S. 2005. Individual-Level Factors and Organizational Performance in Government Organizations. Journal of Public Administration Research and Theory. 15 (2): 245-261.

35) Liem, T.T. (2016). Job satisfaction assessment of Forest University teachers. Journal of Vietnamese Agricultural Science and Technology, 14(2), 297-306.

36) Lin CY, Updegraff JA, Pakpour AH. (2016). The relationship between the theory of planned behavior and medication adherence in patients with epilepsy. Epilepsy & Behavior, 61, 231–236.

37) Linh, L.H. (2018). Researching on factors affecting job satisfaction of lecturers in universities of Ho Chi Minh City, Vietnam. American Journal of Educational Research, 6(7), 1056-1062.

38) Liu, B., & Perry, J. L. (2016). The psychological mechanisms of public service motivation: A two-wave examination. Review of Public Personnel Administration, 36(1), 4–30.

39) Locke, E. A. (1976). The nature and causes of job satisfaction. In M.D. Dunnette (Ed.), Handbook of industrial and organizational psychology (1297 - 1349). Chicago: Rand McNally.

40) Mael, F., & Ashforth, B. (1992). Alumni and their alma maters: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13(2),103–123.

41) March, J. G., & Simon, H. A. (1958). Organizations. Wiley.

42) Mertler, Craig. (2002). Job Satisfaction and Perception of Motivation among Middle and High School Teachers. American Secondary Education. 31.

43) Miao, Q., et al. (2014). Servant leadership, trust, and the organizational commitment of public sector employees in China. Public Administration, 92(3), 727–743.

44) Miller, V. D., Allen, M., Casey, M. K., & Johnson, J. R. (2000). Reconsidering the Organizational Identification Questionnaire. Management Communication Quarterly, 13(4), 626–658. https://doi.org/10.1177/0893318900134003.

45) Minh, P.T.Q., & Tuan, N.M.(2017). Organizational culture factors influence the attachment of university lecturers: studying universities under the ministry of industry and trade. http://www.tapchicongthuong.vn/bai-viet/cac-yeu-to-van-hoa-to-chuc-anh-huong-den- su-gan-bo-cua-giang-vien-trong-truong-dai-hoc-nghien-cuu-mot-so-truong-dai-hoc-truc- thuoc-bo-cong-thuong-49207.htm.

46) Moore, R. (1992). Technology for Teaching. Music Educators Journal, 79(1), 12–13. https://doi.org/10.2307/3398567.

47) Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14, 224-247.

48) Naseer, S., Bouckenooghe, D., Syed, F., Khan, A. K., and Qazi, S. (2019). The malevolent side of organizational identification: unraveling the impact of psychological entitlement and manipulative personality on unethical work behaviors. J. Bus. Psychol, 35, 333-346. doi: 10.1007/s10869-019-09623-0.

49) Neumann, O., & Ritz, A. (2015). Public service motivation and rational choice modeling. Public Money & Management, 35 (5), 365–370.

50) Ng, T. W. H. (2015). The incremental validity of organizational commitment, organizational trust, and organizational identification. Journal of Vocational Behavior, 88, 154–163.

51) Nghi, N.Q., Huyen, K.N., Cuong, P.Q., & Thanh, L.K. (2017). Factors affecting the satisfaction of young faculty members of Can Tho University on scientific research activities. Can Tho University Journal of Scientific, 51, 41-52.

52) Ololube, N. P. (2006). Teachers Job Satisfaction and Motivation for School Effectiveness: An Assessment. Essays in Education, 18, 1-19.

53) Pakpour AH, Gellert P, Asefzadeh S, Updegraff JA, Molloy GJ, Sniehotta FF. (2014). Intention and planning predicting medication adherence following coronary artery bypass graft surgery. Journal of Psychosomatic Research, 77(4):287–95. https://doi.org/10.1016/j.jpsychores.2014.07.001 PMID: 25280826

54) Paul Evans. (2003) The relationship between management style and teacher stress. National College for School Leadership.

55) Pearson, L. & Moomaw, William. (2005). The Relationship between Teacher Autonomy and Stress, Work Satisfaction, Empowerment, and Professionalism. Educational Research Quarterly, 29.

56) Perry, J. L. (2000). Bringing society in: Toward a theory of public service motivation. Journal of Public Administration Research and Theory, 10(2), 471–488.

57) Perry, J. L., & Vandenabeele, W. (2008). Behavioral dynamics: institutions, identities, and self-regulation. In J. L. Perry &A. Hondeghem (Eds.), Motivation in Public Management. Oxford University Press.

58) Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 50(3), 367–373.

59) Porter, L. W., & Smith, F. J. (1970). The etiology of organizational commitment. Unpublished paper, the University of California at Irvine.

60) Pratt, M. G. (1998). To be or not to be? Central questions in organizational identification. In D. A. Whetten & P. C.Godfrey (Eds.), Identity in Organizations. Sage.

61) Quan, M.N., & Trang, D.T.D. (2015). Factors affecting the organizational commitment of employees with bachelor or higher education degrees in companies in Can Tho City. Scientific Journal of Can Tho University, 38, 1-9.

62) Quang, D.M., & Thao, H.T.P. (2018). Factors influencing job satisfaction of high education faculty members. Scientific Journal of Dong Nai University, 11, 1-9.

63) Reyes, P., & Shin, H.-S. (1995). Teacher Commitment and Job Satisfaction: A Causal Analysis. Journal of School Leadership, 5(1), 22–39. https://doi.org/10.1177/105268469500500102.

64) Reyes, P., & Shin, H.-S. (1995). Teacher Commitment and Job Satisfaction: A Causal Analysis. Journal of School Leadership, 5(1), 22–39. https://doi.org/10.1177/105268469500500102.

65) Rho, E., Yun, T., & Lee, K. (2015). Does organizational image matter? Image, identification, and employee behaviors in public and nonprofit organizations. Public Administration Review, 75(3), 421–431.

66) Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66(2), 358–384. https://doi.org/10.1016/j.jvb.2004.05.005.

67) Schraw, G. (2006). Promoting self-regulation in science education: Metacognition as part of a broader perspective on learning. Research in Science education, 36, 111-139.

68) Schwarz, G. (2017). Transformational leadership and job performance: The role of organizational identification. In N. Muenjohn & A. McMurray (Eds.), The Palgrave handbook of leadership in transforming Asia. Palgrave.

69) Scott, C. R. (2007). Communication and social identity theory: existing and potential connections in organizational identification research, Commun. Stud, 58, 123-138. doi: 10.1080/10510970701341063.

70) Selvanathan, Mahiswaran & Yan, Dontsov & Supramaniam, Mahadevan & Arumugam, Thilageswary & Suppramaniam, Subaashnii. (2019). Lecturers' Productivity in Private Universities, Kazakhstan. Universal Journal of Educational Research. 7. 2558-2567. 10.13189/ujer.2019.071202.

71) Shamir, B. (1991). Meaning, self, and motivation in organizations. Organization Studies, 12(3), 405–424.

72) Shim, D. C., & Faerman, S. (2017). Government employees’ organizational citizenship behavior: The impacts of public service motivation, organizational identification, and subjective ORGANIZATIONAL CITIZENSHIP BEHAVIOR norms. International Public Management Journal, 20(4), 521–559.

73) Simon, H. A. (1947). Administrative behavior: A study of decision-making processes in administrative organization. Macmillan.

74) Sluss, D. M., et al. (2012). Generalizing newcomers' relational and organizational identifications: Processes and prototypicality. Academy of Management Journal, 55(4), 949–975.

75) Snedecor, George W. and Cochran, William G. (1989). Statistical Methods, Eighth Edition. Iowa State University Press.

76) Strong C, Lin CY, Jalilolghadr S, Updegraff JA, Brostro¨ m A, Pakpour AH. (2018). Sleep hygiene behaviors in Iranian adolescents: an application of the Theory of Planned Behavior. Journal of Sleep Research, 27(1), 23–31. https://doi.org/10.1111/jsr.12566 PMID: 28593637.

77) Stryker, S. (1980). Symbolic interactionism: A social structural version. Blackburn.

78) Sun Y, Fang Y, Lim KH, Straub D. (2012). User satisfaction with information technology services: A social capital perspective. Information Systems Research, 23(4), 1195–211.

79) T. Nguyen, Dang & Pham, Tru. (2020). Characteristics of higher education in Vietnam. VNU University of Social Sciences and Humanities (Hanoi).

80) Tai, T.D., Truong, N.X., Cam, T.A., & Tu, T.H.C.T. (2016). Factors affecting lecturer's commitment to non-public university: A study in Ho Chi Minh City, Vietnam. Research on Humanities and Social Sciences, 6(10), 32-39.

81) Tai, Tran & Singh, Harwindar & Hieu, Vu. (2021). Factors Affecting Lecturers’ Commitment to their University – A Study in Ho Chi Minh City, Vietnam. Webology, 18. 71-91. 10.14704/WEB/V18SI03/WEB18021.

82) Tajfel, H. (1978). Social categorization, social identity, and social comparison. In H. Tajfel (Ed.), Differentiation between Social Groups. Academic Press.

83) Tajfel, H., andTurner, J. C. (1985). The social identitytheoryofgroup behavior. In Psychology of intergroup Relations, eds S. Worchel and W. G. Austin (Chicago, IL: Nelson-Hall).

84) Tan, P.T., & Hoa, D.T. (2018). Factors influencing work motivation of lecturers in the Vietnam National University of Forestry. Journal of Forestry Science and Technology, 3, 84-93.

85) Tarakci, M., Ates, N. Y., Floyd, S. W., Ahn, Y., and Wooldridge, B. (2018). Performance feedback and middle managers' divergent strategic behavior: the roles of social comparisons and organizational identification. Strategy. Manag. J, 39, 1139-1162. doi: 10.1002/smj.2745.

86) Thao, N.T.P., & Viet, V.V. (2017). Factors affecting teaching effectiveness of lecturers. VNU Journal of Science: Education Research, 33(2), 14-22.

87) Ugaddan, Reginald & Park, Sung. (2017). Quality of leadership and public service motivation: A social exchange perspective on employee engagement. International Journal of Public Sector Management, 30, 270-285. 10.1108/IJPSM-08-2016-0133.

88) Van Knippenberg, D., & Sleebos, E. (2006). Organizational identification versus organizational commitment: Self-definition, social exchange, and job attitudes. Journal of Organizational Behavior, 27(5), 571–584.

89) Walker, R.M., Boyne, G.A., Brewer, G.A. & Avellaneda, C.N. 2011. Market Orientation and Public Service Performance: New Public Management Gone Mad? Public Administration Review, 71(5), 707-717.

90) White, K., Smith, D. R., & Cunningham, T. (1988). Rating teaching performance: The North Carolina Teaching Performance Appraisal Instrument. Educational and Psychological Measurement, 48(4), 1067–1074. https://doi.org/10.1177/0013164488484023.

91) Xin Z, Liang M, Zhanyou W, Hua X (2019) Psychosocial factors influencing shared bicycle travel choices among Chinese: An application of theory planned behavior. PLoS ONE 14(1), e0210964. https://doi.org/10.1371/journal.pone.0210964.

92) Yam, K. C., Klotz, A. C., He, W., and Reynolds, S. J. (2017). From good soldiers to psychologically entitled: examining when and why citizenship behavior leads to deviance. Acad. Manag. J, 60, 373-396. doi: 10.5465/amj.20 14.0234.

Volume 05 Issue 07 July 2022

There is an Open Access article, distributed under the term of the Creative Commons Attribution – Non Commercial 4.0 International (CC BY-NC 4.0) (https://creativecommons.org/licenses/by-nc/4.0/), which permits remixing, adapting and building upon the work for non-commercial use, provided the original work is properly cited.


Our Services and Policies

Authors should prepare their manuscripts according to the instructions given in the authors' guidelines. Manuscripts which do not conform to the format and style of the Journal may be returned to the authors for revision or rejected.

The Journal reserves the right to make any further formal changes and language corrections necessary in a manuscript accepted for publication so that it conforms to the formatting requirements of the Journal.

International Journal of Multidisciplinary Research and Analysis will publish 12 monthly online issues per year,IJMRA publishes articles as soon as the final copy-edited version is approved. IJMRA publishes articles and review papers of all subjects area.

Open access is a mechanism by which research outputs are distributed online, Hybrid open access journals, contain a mixture of open access articles and closed access articles.

International Journal of Multidisciplinary Research and Analysis initiate a call for research paper for Volume 07 Issue 12 (December 2024).

PUBLICATION DATES:
1) Last Date of Submission : 26 December 2024 .
2) Article published within a week.
3) Submit Article : editor@ijmra.in or Online

Why with us

International Journal of Multidisciplinary Research and Analysis is better then other journals because:-
1 : IJMRA only accepts original and high quality research and technical papers.
2 : Paper will publish immediately in current issue after registration.
3 : Authors can download their full papers at any time with digital certificate.

The Editors reserve the right to reject papers without sending them out for review.

Authors should prepare their manuscripts according to the instructions given in the authors' guidelines. Manuscripts which do not conform to the format and style of the Journal may be returned to the authors for revision or rejected. The Journal reserves the right to make any further formal changes and language corrections necessary in a manuscript accepted for publication so that it conforms to the formatting requirements of the Journal.

Indexed In
Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar